Top Cars Rugby LTD is a family-owned used car dealership with a proud history spanning over a few years. Whilst we have many very satisfied customers who keep returning to us, we are aware that many new customers will not know the set of values and standards that we work to, which go far and beyond most customer’s expectations. If you have never done business with us before, how do you know what we deliver?
This is our normal sales process. However, we are here to satisfy our customers, so flexibility is an important priority for us.
Browse our stock at your own leisurely pace without being hassled by salespeople
We check our prices daily to make sure we have the best and most competitive prices available.
Select a car for a test drive (an original, full current driving licence is required to be viewed and photocopied before the test drive, do not be offended if you are declined a test drive because of age or points on your licence)
While you test drive, we will appraise your current car, ensuring that the best possible part exchange price is allowed.
On your return, we will give you as much time as you need to look around the vehicle you have chosen at your own pace before we sanitise the vehicle and relock it.
We will then invite you into our offices to look at the paperwork and discuss the deal in comfort and in your own time.
We can then discuss the various payment plans available to you and explain the benefits of extending your warranty.
If we agree a deal, we will organise the collection date of your vehicle and explain what paperwork we require from you.
Collection day is the easy part, where your lovely new car awaits you. We make this handover a simple yet memorable experience, where we go over in detail the paperwork and controls of your new car, so we are confident that you are happy with your new purchase
Here at Top Cars Rugby Ltd, we appreciate that all customers are at different stages of the buying cycle. We respect this, so regardless if you are “just-looking” or ready to put your deposit down on the car of your dreams, we will not only assist you to the best of our ability, but we will do this at your pace. We won’t hurry your decision or push you for an answer; instead, we will investigate why you prefer to “think about it” or “sleep on it”. You will never be pressured into purchasing a vehicle.
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